More than 50% of the carpet produced in India is made by hand-tufting.
The standard pile height is 8mm.
Being a handmade product, the carpet may not be 100% perfect in alignment on all four sides.
Freight may be additional to some areas. Please enquire and advise your postcode.
To create a hand-tufted rug, the pattern is drawn onto a base cloth. One continuous piece of yarn in the desired color is then punched through the base cloth with a special tool that creates loops on the reverse side. The back of the rug is then coated with latex and fabric (usually cotton) to form the backing and lock the tufts into place. The loops can either be left or cut to make tufts—or create a pattern using both. Rugs are washed after being tufted and sheared to bring out the luster and softness of the fibers. These rugs then will go through many washings to bring out the luster and softness of the pile.
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Fast Shipping with Professional Packaging
We offer a wide range of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff are highly skilled and will pack your goods in accordance to our precise and exact specifications. Before shipment, all items are carefully examined and secured. We deliver to thousands of clients every day in a variety of countries. This is an indication of our commitment to be the largest online retailer worldwide. Both Europe as well as the USA have distribution and warehouse centers.
Note that orders containing more than one item are processed according to the specific item.
Before shipping, our team will perform an extensive inspection of the products you have ordered. The majority of orders will be delivered within 48 hours. The delivery time is between 3 and 7 working days.
Returns
Stock is dynamic. It's not completely managed by us since we have multiple entities, including the factory and our storage. So the actual stock may alter at any time. It's possible that the inventory could run out once the order has been made.
Our policy is for 30 days. However, if 30 days have passed from the date you purchased the item, we cannot provide a refund or exchange.
The item cannot be in use and must be in the original packaging. It should also be returned in the original packaging.
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